In short
- Cookies are small files a website stores on your device to make it work or remember things.
- We use strictly necessary cookies to run the website, keep accounts secure and process bookings. These cannot be switched off.
- Analytics and marketing cookies are used only if you agree, and you can change your mind at any time.
- We do not use cookies to sell your information or to build profiles of learners under 18.
What cookies are
Cookies are small text files placed on your computer, phone or tablet when you visit a website. They let the website recognise your device, keep you signed in, remember your choices and understand how the website is used.
This policy also covers similar technologies, such as local storage, session storage, pixels and software development kits (SDKs). We refer to all of these as “cookies”.
- First-party cookies are set by unilearno.com.
- Third-party cookies are set by other services we use, such as a payment provider or video tool.
- Session cookies are deleted when you close your browser. Persistent cookies stay until they expire or you delete them.
This policy should be read with our Privacy Policy, which explains how we handle personal information.
How we use cookies
| Category | What they do | Do we use them? | Your consent needed? |
|---|---|---|---|
| Strictly necessary | Keep the website secure and working: page delivery, security and fraud prevention, sign-in sessions, load balancing, remembering your cookie choices and completing bookings and payments | Yes | No. The website cannot work properly without them |
| Functional (preferences) | Remember choices such as your time zone, language or the level you last selected, so you don’t have to set them again | Only when you use these features | Yes, where the law requires |
| Analytics (performance) | Help us understand how visitors use the website, such as which pages are popular and where people get stuck, so we can improve it. We use aggregated or pseudonymised data | Only if you accept | Yes |
| Marketing | Measure the effectiveness of our campaigns and show relevant Unilearno messages on other websites | Only if you accept | Yes |
We do not use marketing cookies on pages or accounts for learners we know are under 18.
Cookies we use
The exact cookies we use can change as we add or update features. The table below describes the main cookies and their purpose. When you visit the website, our cookie banner and settings show the current list.
| Cookie or technology | Category | Purpose | Duration |
|---|---|---|---|
| Session cookie (for example, PHPSESSID) | Strictly necessary | Keeps you signed in and links your actions during a visit | Until you close your browser |
| Security token | Strictly necessary | Protects forms and accounts against fraudulent requests | Session |
| Cookie consent record | Strictly necessary | Remembers whether you accepted or declined optional cookies | 12 months |
| Payment provider cookies | Strictly necessary | Set by our payment provider to process payments securely and detect fraud | Set by the provider |
| Preference storage | Functional | Remembers settings such as time zone and preferred learning level | Up to 12 months |
| Analytics cookies | Analytics | Count visits and measure how pages perform, only with consent | Up to 13 months |
| Advertising pixels | Marketing | Measure campaign performance, only with consent | Up to 13 months |
At the moment, unilearno.com uses only strictly necessary technologies.
Your choices
You are in control of optional cookies.
- Cookie banner and settings: when optional cookies are in use, you can accept, decline or choose categories when you first visit, and change your choice at any time through the “Cookie settings” link in the website footer.
- Browser settings: most browsers let you block or delete cookies. Blocking strictly necessary cookies may stop parts of the website, such as sign-in and booking, from working. You can find guidance in your browser’s help pages.
- Global Privacy Control: where required by law, we treat a Global Privacy Control signal from your browser as a request to opt out of optional cookies for sale or sharing purposes.
- Opt-out tools: many analytics and advertising providers offer their own opt-out tools, which you can use in addition to our settings.
Withdrawing consent does not affect any processing before you withdrew it.
Third-party services
Some features rely on third-party services that may set their own cookies, such as payment processing, video sessions, embedded content and scheduling tools. These providers are responsible for their own cookies and privacy practices, and we choose providers that meet appropriate privacy and security standards. We only load optional third-party cookies after you consent.
Changes to this policy
We will update this policy when we change the cookies we use or when the law changes. The “Last updated” date at the top of the page shows when it was last revised. If changes need fresh consent, we will ask you again.
Contact us
If you have questions about cookies, contact [email protected]. Our postal address is on the Contact page.
Effective 9 October 2026 · Last updated 9 October 2026