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The purpose of this research is to identify the impact training has on employee performance. The research is a case study on HFC Bank (Ghana) limited. Thus data will be collected through questionnaires distributed to employees, the human resource manager and the finance manager to identify whether training for employees exists and the impact on the performance of employees. The banking sector was selected because it forms a significant portion of the service sector of the economy, which contributes about 31.81% (Institute of Statistical and Social Research, 2008) of Ghana’s Gross Domestic Product.
This representation is high above the industrial sector (25.89%), (Institute of Statistical and Social Research, 2008) being the second best contributor to Ghana’s Gross Domestic Product (GDP). The selection of HFC Bank is based on its position as the premier mortgage finance institution in the country. The company requires employees with specialist skills, the need therefore to identify the role training will play in improving these skills. HFC Bank (Ghana) Limited, formerly Home Finance Company was incorporated on 7th May 1990, under the Ghana Companies Code 1963 (Act 179), as a private limited company and the premier apex mortgage financing institution in Ghana. It commenced business on December 2 1991. The company was by then promoted by the Government of Ghana (GOG), The Social Security and National Insurance Trust (SSNIT) and Merchant Bank (GH) Ltd.
Objectives of the study
The objectives of this study are to
1. Identify existing training programs at HFC Bank
2. Evaluate the effectiveness of these training programs.
3. Discover if the training programs have impacted employee and the firm’s overall performance.
1. What training programs does HFC Bank (Ghana) Limited have?
2. What are the objectives of the training programs?
3. Do the training programs meet their objectives?
4. What is the impact that these training programs have had on employee performance?
5. Have the training programs contributed to the performance of the company?
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